About Opendoor
Revolutionizing home buying and selling online
Key Highlights
- Public company since 2021 with $8 billion in revenue
- Raised $1.5 billion in funding to date
- Headquartered in San Francisco, CA
- Over 1,001 employees across multiple U.S. markets
Opendoor is a leading online platform for buying and selling homes, headquartered in the Financial District of San Francisco, CA. The company went public in 2021 and has raised $1.5 billion in funding, boasting a revenue of $8 billion, significantly surpassing its initial projections of $3.5 billion...
🎁 Benefits
Opendoor offers comprehensive benefits including 100% coverage for medical, dental, and vision insurance, a flexible vacation policy with most employe...
🌟 Culture
Opendoor's culture emphasizes efficiency and innovation in the real estate market, making the home selling process easy and stress-free. The company v...
Overview
Opendoor is hiring an Experience Advocate to deliver premier customer service and support customers through the home-buying and selling process. This role requires strong communication skills and the ability to handle complex customer interactions.
Job Description
Who you are
You are dedicated to providing exceptional customer service and take pride in being the face and voice of Opendoor. You possess strong communication skills and can navigate complex customer interactions with integrity and empathy. You thrive in a fast-paced environment and are eager to learn about the real estate industry while helping customers make significant financial decisions.
You are comfortable handling tough customer interactions that require de-escalation and problem-solving. You have a collaborative spirit and enjoy working with internal stakeholders to improve the customer experience. You are detail-oriented and can navigate multiple platforms to assist customers effectively.
What you'll do
As an Experience Advocate, you will guide customers through the Opendoor home-buying and selling process by responding quickly to their questions and resolving any issues they may encounter. You will handle incoming calls from customers, agents, and partners, providing them with accurate information about home transactions and programs. You will act as a liaison between customers and internal teams to ensure that customer issues are resolved efficiently.
You will continuously develop your knowledge of the real estate industry and the Opendoor platform to provide the best possible support to customers. Your role will involve navigating internal knowledge resources to find solutions and deliver accurate information. You will play a critical role in enhancing the customer experience and helping Opendoor build industry-defining solutions.
What we offer
At Opendoor, you will have the opportunity to work in a dynamic environment where you can make a real impact on customers' lives. We offer a supportive team culture that values collaboration and continuous learning. You will gain valuable experience in the real estate industry and develop your skills in customer service and communication. Join us in building a modern system of homeownership that empowers people to buy and sell on their own terms.
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