Business Operations • Mid-Level

Who you are

You have a strong background in business analysis with a focus on process engineering — your experience includes optimizing data lifecycles and automating reporting processes. You are skilled in SQL and data analysis, enabling you to extract valuable insights from complex datasets. You understand the importance of aligning stakeholders and enhancing data visibility across teams, ensuring that everyone is on the same page. Your analytical mindset allows you to identify opportunities for business growth and profitability, making you a key player in driving strategic initiatives.

You thrive in collaborative environments where you can leverage feedback from peers to improve processes and outcomes. You are detail-oriented and possess excellent problem-solving skills, allowing you to scrutinize operational workflows and propose effective solutions. Your ability to communicate complex ideas clearly and effectively makes you a trusted partner for cross-functional teams.

What you'll do

In this role, you will focus on designing and building automated processes for data extraction and reporting. You will work closely with the operations team to execute these processes and define service level agreements (SLAs) and key performance indicators (KPIs) to measure success. Your deep business analysis skills will be crucial as you outline problems and opportunities within the organization, helping to drive strategic decisions that enhance profitability.

You will conduct detailed analyses of operational workflows, identifying areas for improvement and implementing solutions that streamline processes. Your insights will help the company maximize growth opportunities and improve cross-sell strategies. You will also benefit from a culture of respect and collaboration, receiving constructive feedback from your peers to support your professional development.

What we offer

At Paytm, you will be part of India's largest digital lending story, working with a vast user base and a diverse range of payment solutions. We believe in creating wealth for our employees and offer competitive compensation packages. You will have the opportunity to work in a dynamic environment where your contributions directly impact the company's success. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.