Product Manager • Lead

Who you are

You have a proven track record in a startup or high-growth environment, ideally with experience owning post-sale delivery for enterprise or strategic partners. Your background in media and video verticals equips you to navigate the complexities of this industry, ensuring that client expectations are met and exceeded. You thrive in ambiguous situations and are adept at defining strategy while also focusing on the details that drive successful outcomes. Your leadership style fosters collaboration and accountability, empowering your team to deliver exceptional results.

You possess strong operational skills, with a keen ability to design and implement processes that support rapid growth and scalability. Your experience in managing teams and building systems will be crucial as you lead Operations Managers to ensure that what is sold is delivered on time and at the required quality. You understand the importance of partner trust and revenue durability, and you are committed to shaping the future of data and AI through effective delivery strategies.

Desirable

Experience with emerging creative technologies will be a plus, as will familiarity with the challenges and opportunities in the AI landscape. You are comfortable working with cross-functional teams, including Sales and Product, to align on goals and drive success across the organization.

What you'll do

In this role, you will be responsible for scaling deal fulfillment and delivery operations across Protege's media and video verticals. You will lead a team of Operations Managers, ensuring that all signed deals are executed successfully and that client satisfaction is maintained. Your strategic vision will guide the development of processes that can adapt to the increasing complexity of the startup environment, allowing for seamless transitions as new verticals are introduced.

You will collaborate closely with Sales and Product teams to ensure alignment on client expectations and deliverables. Your ability to zoom out to define overarching strategies while zooming in to manage the details will be key to your success. You will also be accountable for shaping the foundation for scaling the Media vertical, ensuring that the systems you build support reliable execution and foster partner trust.

What we offer

At Protege, you will be part of a lean, fast-moving team that values velocity and impact. We are committed to solving the biggest unmet need in AI, and your role will be critical in achieving this mission. You will have the opportunity to shape the future of data and AI, working alongside world-class investors and ambitious teams. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.