Integration Specialist • Mid-Level

Who you are

You have a strong background in integration technologies and experience working with APIs — you've successfully implemented integration solutions that enhance user experiences and streamline operations. You understand the importance of data transfer and have worked with third-party vendors to facilitate seamless integrations. Your problem-solving skills enable you to troubleshoot integration issues effectively, ensuring smooth operations for clients.

You are familiar with Single Sign On (SSO) implementations — you understand how to support clients in integrating SSO into their websites, enhancing security and user convenience. Your attention to detail ensures that integrations are executed flawlessly, meeting both technical and business requirements. You thrive in collaborative environments, working closely with clients and internal teams to deliver exceptional integration solutions.

What you'll do

As an Integration Specialist at RainFocus, you will be responsible for implementing integration products that connect our platform with clients' systems — you will utilize APIs to extract and transfer data, ensuring that integrations are efficient and reliable. You will work with clients to understand their integration needs and provide tailored solutions that enhance their event management capabilities.

You will collaborate with third-party vendors, such as Zoom and other media platforms, to facilitate data transfers and ensure that integrations function seamlessly — your role will involve troubleshooting any issues that arise during the integration process, providing timely resolutions to maintain client satisfaction. You will also support the implementation of Single Sign On features, guiding clients through the integration process to enhance user experience and security.

Your responsibilities will include documenting integration processes and providing training to clients on how to utilize the integrations effectively — you will be the go-to expert for any questions or challenges that arise post-implementation. You will also stay updated on industry trends and best practices in integration technologies, ensuring that RainFocus remains at the forefront of innovation in event management solutions.

What we offer

At RainFocus, we offer a dynamic work environment where innovation is encouraged — you will be part of a rapidly growing team that values collaboration and creativity. We provide opportunities for professional development and growth, allowing you to expand your skills and advance your career. Our commitment to employee well-being is reflected in our supportive culture and flexible work arrangements, including remote work options. Join us in making a significant impact in the event management industry, working with leading companies to deliver exceptional experiences.