Community Manager • Entry-Level

Who you are

You are a proactive and organized individual with a passion for community engagement and social media. You thrive in fast-paced environments and have a knack for managing high-volume interactions while maintaining a positive brand image. You understand the importance of empathy and precision in communication, ensuring that every response aligns with the brand's voice and values. You are comfortable using various social media platforms and tools to facilitate community management and customer support. You are eager to learn and grow within a collaborative team environment, contributing to the overall success of the community initiatives.

What you'll do

In your role as Community Manager (Executive), you will be responsible for overseeing day-to-day community management activities across multiple social platforms. You will engage with community members, respond to inquiries, and manage brand interactions to ensure a positive experience for users. You will support both always-on and campaign activities, ensuring that all communications are timely and on-brand. You will collaborate closely with the Experience Strategy team to develop strategies that foster authentic connections with the community. Additionally, you will monitor community feedback and insights to inform future engagement strategies and improve overall community satisfaction.

What we offer

At RAPP, we value individuality and foster an inclusive workplace that emphasizes personal well-being. You will have the opportunity to work in a dynamic environment that encourages collaboration and creativity. We offer flexible working arrangements, allowing you to work from home two days a week. You will be part of a global team of over 2,000 professionals dedicated to activating growth with precision and empathy. Join us in shaping the future of community engagement and making a meaningful impact for our clients.