Director • Lead

Who you are

You have extensive experience in strategic leadership, particularly in the realm of experience strategy and CRM initiatives. You understand the importance of leveraging data, creativity, and technology to foster client growth and create personalized marketing solutions. Your background includes working closely with clients and internal teams to shape high-level business objectives and drive impactful marketing strategies. You are a champion of individuality and inclusivity in the workplace, ensuring that solutions adapt to the unique needs of clients and their customers. You possess strong communication skills, enabling you to articulate complex strategies to diverse stakeholders effectively.

What you'll do

In this role, you will provide senior-level strategic leadership across various client-facing CRM initiatives. You will be responsible for advancing high-level business objectives and shaping experience-led CRM programs that resonate with clients and their customers. Your role will involve serving as a strategic partner to both clients and internal leadership, ensuring that all initiatives align with the overarching goals of the organization. You will collaborate with data analysts, strategists, and technologists to create value from personal brand experiences, focusing on connected data, content, and decision-making. You will lead efforts to transform internal processes and enhance the overall effectiveness of the Experience Strategy team.

What we offer

RAPP offers a dynamic and inclusive workplace where creativity and innovation are at the forefront. As part of a global marketing agency, you will have the opportunity to work with a diverse team of professionals dedicated to activating growth with precision and empathy. We emphasize personal well-being and champion individuality in our workplace culture. You will be part of a team that values collaboration and strives to create impactful marketing solutions for clients across various industries.