About Roku
Affordable streaming for all your favorite shows
Key Highlights
- Over 100 million active accounts worldwide
- Acquired Quibi's library for original content
- $247.8 million raised in Series H funding
- Headquartered in San Jose, CA with 1001+ employees
Roku, headquartered in San Jose, CA, is a leading streaming platform that provides users with access to a wide array of TV channels, movies, and third-party streaming services. With over 100 million active accounts, Roku has raised $247.8 million in funding and continues to innovate in the B2C enter...
π Benefits
Roku offers comprehensive medical, wellness, and financial benefits, along with an unlimited paid time off policy and flexible work-from-home opportun...
π Culture
Roku's culture emphasizes innovation in streaming technology, integrating multiple services into one platform. The company values data-driven recommen...
Skills & Technologies
Overview
Roku is hiring a Senior Software Engineer to innovate solutions for customer support. You'll work with Salesforce and contribute to a diverse ecosystem of tools and applications. This position requires significant experience in software engineering.
Job Description
Who you are
You have 5+ years of software engineering experience, particularly in building and maintaining applications that enhance user experiences. Your expertise in Salesforce allows you to create innovative solutions that redefine customer support. You thrive in collaborative environments and are passionate about delivering high-quality software that meets user needs.
You possess strong problem-solving skills and can navigate complex technical challenges with ease. Your ability to work with cross-functional teams ensures that you can effectively communicate and implement solutions that align with business goals. You are committed to continuous learning and staying updated with the latest technologies in the software engineering field.
What you'll do
As a Senior Software Engineer at Roku, you will be at the forefront of developing tools and applications that support millions of users worldwide. You will collaborate with the Customer Care Engineering team to design and implement innovative solutions that enhance customer interactions. Your role will involve building and maintaining a diverse ecosystem of applications, including the Roku Support help center and advisor-facing tools for call centers.
You will be responsible for automating processes and creating intuitive self-service tools that empower users. Your work will touch nearly every aspect of the Roku experience, from customer account management to big data pipelines. You will also engage in troubleshooting capabilities to ensure seamless operations for our users.
What we offer
At Roku, you will have the opportunity to make a significant impact on how we support our customers. We offer a dynamic work environment where your contributions are valued from day one. You will gain meaningful experience across various disciplines while working with cutting-edge technologies. Join us in our mission to connect consumers to the content they love and redefine the TV streaming experience.
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