About Roofstock
Investing in real estate made simple and accessible
Key Highlights
- Valued at $1.9 billion as of 2022
- Raised $371.6 million in Series D funding
- Headquartered in Downtown Oakland, CA
- First home sold using NFTs, integrating blockchain technology
Roofstock is a leading real estate investment platform headquartered in Downtown Oakland, CA, focused on making investment property ownership accessible and simple. With a valuation of $1.9 billion as of 2022, Roofstock has raised $371.6 million in funding and serves both individual investors and la...
🎁 Benefits
Employees enjoy comprehensive medical, vision, and dental coverage for themselves and their dependents, along with equity incentives that provide a st...
🌟 Culture
Roofstock's culture is centered around simplifying the real estate investment process, combining human expertise with AI-driven solutions. The company...
Customer Operations • Mid-Level
Overview
Roofstock is hiring a Hospitality Coordinator to support their short-term rental operations. You'll work closely with owners, guests, and teammates to enhance the rental experience. This position requires strong interpersonal skills and a collaborative mindset.
Job Description
Who you are
You have a strong background in hospitality or customer service, with a passion for creating exceptional experiences for guests and owners alike. Your ability to communicate effectively and build relationships is key to your success in this role. You thrive in a collaborative environment and enjoy working across different functions to achieve common goals. You understand the importance of attention to detail and are committed to delivering high-quality service.
Desirable
Experience in property management or short-term rental services is a plus, as is familiarity with real estate investment concepts. You are adaptable and can handle the dynamic nature of the hospitality industry, always looking for ways to improve processes and enhance guest satisfaction.
What you'll do
As a Hospitality Coordinator at Roofstock, you will be responsible for managing the day-to-day operations of our short-term rental properties. This includes coordinating with property owners to ensure their needs are met and that their properties are well-maintained. You will also interact with guests, addressing any inquiries or concerns they may have during their stay. Your role will involve collaborating with various teams to streamline operations and enhance the overall guest experience. You will play a crucial part in building a positive reputation for our rental properties, ensuring that both owners and guests are satisfied with their experiences.
What we offer
At Roofstock, we offer a collaborative and supportive work environment where you can grow your career in the hospitality sector. You will have the opportunity to work with a talented team dedicated to transforming the rental housing ecosystem. We value our employees and provide opportunities for professional development and advancement within the company. Join us in our mission to reinvent the rental housing experience for everyone involved.
Interested in this role?
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