Salesforce Administrator • Mid-Level

Who you are

You have experience as a Salesforce Administrator, adept at gathering requirements and building scalable solutions within the Salesforce platform. You understand how to leverage Salesforce AI capabilities, including Agentforce and Einstein, to enhance automation and improve user experiences. You are skilled in using Custom Objects, Flows, Custom Fields, Validation Rules, and Page Layouts to create effective solutions that streamline processes. You have a strong understanding of user configuration, roles, and permission sets, ensuring that the Salesforce environment is optimized for team needs.

You thrive in collaborative environments, working directly with team members to define success metrics and requirements. Your ability to communicate effectively with various stakeholders allows you to translate business needs into actionable solutions. You are detail-oriented and committed to delivering high-quality results that drive organizational growth. You are also open to learning and adapting to new technologies and methodologies that can enhance your work.

What you'll do

In this role, you will support the growing field and operations teams at Smartsheet by building scalable solutions within the Salesforce platform. You will gather requirements from various business units and translate them into effective Salesforce configurations. Your responsibilities will include managing user configurations, roles, and permission sets to ensure a secure and efficient Salesforce environment. You will leverage Salesforce AI capabilities to enhance automation and enable intelligent workflows that improve user experiences.

You will work closely with team members to define success metrics and gather feedback on the solutions you implement. Your role will involve continuous improvement of processes and systems, ensuring that the Salesforce platform evolves to meet the changing needs of the organization. You will also assist in managing integrations with tools like DocuSign, ensuring seamless workflows across platforms. Your contributions will directly impact the efficiency and effectiveness of the teams you support, helping Smartsheet achieve its goals.

What we offer

Smartsheet offers a dynamic work environment where you can grow your skills and make a meaningful impact. You will have the opportunity to work with a talented team dedicated to innovation and excellence. The company values collaboration and encourages you to share your ideas and insights. As a Salesforce Administrator, you will play a crucial role in shaping the future of Smartsheet's operations and field teams. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.