Ai Operations Manager • Mid-Level

Who you are

You have a strong background in operations management, ideally with experience in AI or creative industries — you understand the nuances of managing teams that work with technology and creativity. You thrive in environments that demand accountability and high performance, and you are passionate about delivering exceptional customer experiences through visual content.

You possess excellent leadership skills, with a proven track record of managing teams effectively — you know how to motivate and guide your team to meet high standards and achieve ambitious goals. Your ability to communicate clearly and foster collaboration will be key in ensuring that your team operates smoothly and efficiently.

You are data-informed and customer-obsessed, always looking for ways to improve processes and outcomes — you embrace challenges and are not afraid to dive into the details to ensure quality. You value diversity and understand the importance of building a team that reflects a variety of perspectives and experiences.

Desirable

Experience in the visual content industry or with AI technologies would be a plus, as it will help you understand the specific challenges and opportunities in this space. Familiarity with project management tools and methodologies will also be beneficial in streamlining operations and enhancing team productivity.

What you'll do

As the AI Operations Manager, you will oversee a team of editors responsible for ensuring that all images created through collaborative AI meet Snappr's high standards — your leadership will be crucial in maintaining quality and consistency across all visual content. You will implement processes that enhance the efficiency of the team while ensuring that the creative vision is upheld.

You will work closely with various stakeholders to understand customer needs and translate them into actionable strategies for your team — your role will involve regular communication with both internal teams and external clients to ensure alignment and satisfaction. You will analyze performance metrics to identify areas for improvement and drive initiatives that enhance the overall customer experience.

You will foster a culture of accountability and continuous improvement within your team — encouraging feedback and open communication will be essential in creating an environment where everyone feels empowered to contribute their best work. You will also be responsible for mentoring team members, helping them grow in their roles and develop their skills.

What we offer

At Snappr, you will be part of a dynamic and entrepreneurial team that is dedicated to setting the standard for visual content worldwide — you will have the opportunity to make a significant impact on the company's growth and success. We believe in the power of creativity and technology to transform how businesses tell their stories, and you will play a key role in that mission.

We offer a collaborative work environment where your ideas and contributions are valued — you will have the chance to work with talented individuals who are passionate about what they do. Snappr is committed to fostering a culture of diversity and inclusion, ensuring that everyone feels welcome and respected.

Join us in our mission to help businesses access high-quality visual content effortlessly — your work will directly contribute to enhancing customer experiences and driving Snappr's explosive growth.