Software Engineering • Senior

Who you are

You have a strong background in software engineering with a focus on machine learning — your experience includes developing and refining ML models that enhance customer experiences. You are familiar with high-level libraries such as scikit-learn and have a solid understanding of LLM models, which allows you to contribute effectively to innovative solutions. Your collaborative spirit drives you to work closely with technical experts to automate processes and improve efficiency.

You possess a keen analytical mindset and are comfortable working with data — your ability to apply various clustering, summarization, and embedding techniques is essential for this role. You thrive in environments that challenge ordinary thinking and push the pace of innovation, aligning with Snowflake's mission to empower enterprises.

What you'll do

As a Senior Software Engineer, you will be responsible for developing and refining machine learning models that support the Customer Experience Engineering team. You will collaborate with the support team to address customer challenges and enhance their experience with Snowflake's technology. Your role will involve fine-tuning LLM models and developing agents that leverage machine learning to automate various processes.

You will also propose new models and continuously improve existing ones, ensuring that the solutions you develop are effective and scalable. Your contributions will directly impact the success of Snowflake's customers, enabling them to explore new possibilities with the technology. You will work in a dynamic team environment, where your insights and expertise will help shape the future of customer experience at Snowflake.

What we offer

At Snowflake, you will be part of a culture that values impact, innovation, and collaboration. We encourage you to apply even if your experience doesn't match every requirement, as we believe diverse teams build better products. You will have the opportunity to work with cutting-edge technology and contribute to meaningful projects that empower enterprises to achieve their full potential. Join us in building a future where technology and careers can thrive together.