User Researcher • Senior

Who you are

You have a strong background in user research, with experience leading research programs that drive product innovation and customer satisfaction. You thrive in collaborative environments, working closely with product, design, engineering, and data science teams to ensure user needs are at the forefront of product development. Your ability to tackle complex and ambiguous problems sets you apart, as you are skilled at balancing strategic and tactical approaches to deliver intuitive and holistic solutions. You are passionate about creating user-centered experiences and have a track record of influencing product roadmaps through research insights.

You understand the importance of cross-functional alignment and are adept at building relationships with peers across various teams. Your communication skills allow you to articulate research findings effectively, ensuring that user needs are prioritized in the product development process. You are committed to fostering a culture of collaboration and knowledge sharing within your team, contributing to a supportive and friendly work environment.

Desirable

Experience with qualitative and quantitative research methods is a plus, as is familiarity with user experience design principles. You may have worked in fast-paced tech environments and are comfortable adapting to changing priorities while maintaining a focus on user needs.

What you'll do

In this role, you will lead research planning and execution, collaborating closely with cross-functional teams to shape product vision and roadmaps. You will orchestrate alignment around user needs, guiding the prioritization of high-value features that enhance the overall user experience. Your responsibilities will include conducting user interviews, usability testing, and analyzing user feedback to inform product decisions. You will play a key role in landing holistic experiences that resonate with customers, ensuring that their voices are heard throughout the product development lifecycle.

You will also be involved in mentoring junior researchers and fostering a culture of continuous learning within the team. By sharing your expertise and insights, you will help elevate the research capabilities of your colleagues and contribute to the overall success of the organization. Your work will directly impact Snowflake's growth and innovation, as you help the company build products that truly meet customer needs.

What we offer

At Snowflake, you will be part of a dynamic team that values impact, innovation, and collaboration. We offer a supportive work environment where you can grow your career while making a meaningful contribution to our mission. You will have access to professional development opportunities and the chance to work on exciting projects that push the boundaries of technology. Join us in shaping the future of data and analytics, and help empower enterprises to achieve their full potential.