About Squarespace
Build your website with ease and style
Key Highlights
- 3.7 million websites built on the platform
- $300 million raised in funding
- Headquartered in New York City
- 1,000-5,000 employees
Squarespace is a leading website building and hosting platform headquartered in New York City. With over 3.7 million websites created, Squarespace provides a comprehensive suite of services including eCommerce, domain registration, and analytics. The company has raised $300 million in funding and se...
π Benefits
Employees enjoy competitive salaries, equity options, generous PTO, and a remote-friendly work policy. Squarespace also offers a learning budget and c...
π Culture
Squarespace fosters a culture of creativity and innovation, encouraging employees to experiment and express their ideas. The company emphasizes design...
Risk Manager β’ Mid-Level
Squarespace β’ Dublin - Hybrid
Skills & Technologies
Overview
Squarespace is seeking a Payment Operations & Risk Analyst to help build a world-class Payments and Risk Operations function. You'll work closely with various teams to identify and mitigate fraudulent activities. This role requires a background in fraud/risk management and at least 2 years of relevant experience.
Job Description
Who you are
You have 2+ years of experience in evaluating and mitigating merchant risk for loss, ideally within e-commerce, Payments, FinTech, or online marketplaces. Your background includes a strong understanding of fraud detection and risk management methodologies, allowing you to proactively identify and reduce fraudulent activities. You are skilled in data analysis, enabling you to continuously monitor and evaluate fraud and merchant portfolio risks through internal and external reports and tools. You thrive in collaborative environments, partnering closely with Finance, Customer Operations, Security, and Trust & Safety teams to resolve escalated client issues and improve risk reporting processes. You are also comfortable making decisions to approve, reject, or escalate users for further information based on your assessments.
Desirable
Experience in training and mentoring new Risk Analysts is a plus, as you will help expand the team and share your knowledge. Familiarity with designing, implementing, and monitoring new methodologies and metrics for risk process effectiveness will enhance your contributions to the team.
What you'll do
In this role, you will help lay the foundation for a world-class Payments and Risk Operations function at Squarespace. You will continuously monitor and evaluate fraud and merchant portfolio risks, identifying high-risk merchants based on known trends and risk signals. Your responsibilities will include investigating and resolving escalated cases of account suspensions and conducting merchant and transaction-level risk reviews to assess risk at onboarding and beyond. You will partner with the Payments and Customer Operations team to resolve escalated client issues, identifying fraud rings and patterns of abuse as they arise. Additionally, you will contribute to maintaining and improving current risk reporting, ensuring that the team is equipped with the best tools and methodologies to combat fraud effectively.
What we offer
Squarespace offers a hybrid work environment, allowing you to work from the Dublin office three days a week. You will be part of a growing team that values collaboration and innovation, providing you with opportunities to develop your skills and advance your career in the Payments and Risk domain. The company is committed to creating a supportive workplace where you can thrive and make a meaningful impact on the organizationβs success.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Squarespace.
Similar Jobs You Might Like
Based on your interests and this role
Risk Manager
Adyen is hiring a Payment Risk Operations Analyst to ensure merchant compliance with payment regulations and risk management strategies. You'll collaborate with various teams across the APAC region. This role is based in Singapore and requires strong communication skills.
Risk Manager
Adyen is hiring a Payment Risk Operations Analyst to manage compliance and risk in the payment ecosystem. You'll work closely with various teams to optimize processes and educate customers on compliance. This role requires experience in navigating complex cases and managing high-stakes projects.
Risk Operations Analyst
Stripe is hiring a Risk Operations Analyst to ensure compliance with financial regulations and mitigate risks associated with financial crimes. You'll work with data analysis tools like SQL and collaborate with cross-functional teams. This position requires experience in transaction monitoring and knowledge of AML/KYC processes.
Business Operations
DailyPay is hiring a Payment Operations Analyst I to execute high-volume, data-rich processes within their Core Payments Operations team. You'll collaborate cross-functionally to ensure timely payment processing and utilize SQL and data analytics skills. This is an entry-level position based in Belfast.
Payments Operations
Box is hiring a Payments Operations Analyst to enhance cash flow and improve the customer checkout experience. You'll collaborate with e-commerce and payment vendors to optimize transaction processes. This role requires analytical skills and experience in payment operations.