Billing Specialist • Entry-Level

Who you are

You have a keen eye for detail and a strong understanding of billing processes — your experience in managing customer data ensures accuracy and efficiency in every transaction. You thrive in cross-functional environments, collaborating with teams across Sales, Accounting, and Client Care to enhance the customer experience. Your ability to respond promptly and professionally to inquiries makes you a trusted point of contact for both internal and external stakeholders.

You are proactive in identifying discrepancies and process breakdowns — your analytical skills allow you to audit and fulfill requests related to customer orders and accounts effectively. You are committed to continuous improvement, contributing to process documentation and sharing feedback that drives operational excellence. Your independent work ethic ensures that you maintain service level agreements for accuracy and responsiveness, exemplifying the values of collaboration and integrity.

What you'll do

As a Billing Specialist at Storable, you will play a crucial role in our Order to Cash Operations. Your daily responsibilities will include maintaining accurate customer data across internal systems like Salesforce and NetSuite, ensuring that all information is up-to-date and reliable. You will respond to inquiries from both internal teams and customers, providing timely and professional assistance.

You will audit and fulfill requests related to customer orders, accounts, and billing activities, collaborating closely with cross-functional teams to resolve any discrepancies or process breakdowns. Your contributions to process documentation will help streamline operations and improve the overall customer experience. You will also participate in training and testing of new tools or workflows, ensuring that you stay updated on the latest systems and processes.

What we offer

At Storable, we value collaboration and a customer-first mindset. You will have the opportunity to work in a dynamic environment where your contributions directly impact the customer experience. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering growth and development within our team.