Operations Manager • Mid-Level

Who you are

You have a strong operational background, ideally with experience in launching new processes and delivering services in a high-growth technology company. Your familiarity with the financial crime technology stack, including watchlist management systems and transaction monitoring, sets you apart. Excellent written and verbal communication skills in both English and Spanish are essential for this role, enabling you to collaborate effectively with diverse teams and stakeholders.

You understand the importance of maintaining trust in financial ecosystems and have a keen eye for identifying gaps in team performance. Your analytical mindset allows you to assess risks and implement effective solutions to enhance operational efficiency. You thrive in a collaborative environment and are driven by a mission to contribute to a safer financial landscape.

What you'll do

As an Operations Manager at Stripe, you will play a critical role in the Financial Crimes team, ensuring that prohibited parties cannot utilize our services. You will be responsible for identifying bad actors engaging in money laundering, terrorist financing, or other financial crimes. Your work will directly contribute to Stripe's mission of increasing the GDP of the internet safely and responsibly.

You will lead initiatives to enhance operational processes, ensuring compliance with regulatory requirements while fostering a culture of excellence within the team. Collaborating closely with cross-functional teams, you will drive improvements in service delivery and operational performance. Your insights will help shape strategies to mitigate risks and uphold the integrity of Stripe's platform.

What we offer

At Stripe, you will be part of a vibrant community dedicated to reshaping the financial landscape for businesses worldwide. We prioritize collaboration, innovation, and excellence in our work. You will have the opportunity to contribute to meaningful projects that impact millions of users globally. Our Mexico City office is a hub of creativity and teamwork, where we celebrate our successes together and strive for continuous improvement.

We encourage you to apply even if your experience doesn't match every requirement. Join us in our mission to enhance the global economy and increase the GDP of the internet while doing the most important work of your career.