Solutions Engineer • Mid-Level

Who you are

You have a strong background in financial infrastructure and a deep understanding of the subscription and billing industry — your expertise allows you to navigate complex customer problems and provide tailored solutions. You excel at building relationships with stakeholders and have a proven track record of driving customer success through technical guidance and support. Your communication skills are top-notch, enabling you to articulate complex technical concepts to diverse audiences effectively. You are passionate about championing the customer voice and dedicated to ensuring their success with Stripe's solutions. You are also willing to travel up to 30% of the time to meet with clients and support their needs.

Desirable

Experience with Stripe's products or similar financial platforms would be a significant advantage. Familiarity with emerging technologies in the financial sector can help you stay ahead of industry trends and provide valuable insights to customers. A background in sales or customer-facing roles can enhance your ability to influence product roadmaps based on market trends and customer feedback.

What you'll do

As a Billing Solutions Architect at Stripe, you will serve as a key technical advisor and solutions expert, driving the adoption of our billing solutions with both new and existing customers. You will collaborate closely with sales, marketing, product, and engineering teams to ensure successful customer go-lives and influence our product roadmap based on market trends and customer needs. Your role will involve developing and delivering technical solutions tailored to customer requirements, ensuring they can leverage Stripe's platform effectively. You will build deep relationships with customer stakeholders, understanding their unique challenges and providing strategic guidance to help them achieve their goals. Additionally, you will contribute to training and scaling the organization's expertise, sharing your knowledge with colleagues and enhancing the overall customer experience.

What we offer

At Stripe, you will have the opportunity to work with a talented team of professionals dedicated to transforming the financial infrastructure landscape. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will be part of a mission-driven organization focused on increasing the GDP of the internet, allowing you to make a meaningful impact in the industry. Our culture encourages collaboration and innovation, and we value diverse perspectives that contribute to our success.