Solutions Engineer • Mid-Level

Who you are

You have a strong background in financial infrastructure and a deep understanding of billing and subscription models — your expertise allows you to navigate complex customer problems and provide tailored solutions. Excellent communication skills are essential, as you will articulate complex technical concepts to diverse audiences, ensuring clarity and understanding across teams. You possess strong relationship-building skills, enabling you to forge deep connections with customer stakeholders and internal teams alike. Your passion for customer success drives you to champion the customer voice, ensuring their needs are met and exceeded. You are willing to travel up to 50% of the time, demonstrating your commitment to engaging with customers directly and understanding their challenges.

What you'll do

As a Billing Solutions Architect at Stripe, you will serve as a key technical advisor and solutions expert, driving the adoption of our billing solutions with both new and existing customers. You will collaborate closely with sales, marketing, product, and engineering teams to ensure successful customer go-lives, influencing our product roadmap based on market trends and customer needs. Your role will involve developing and delivering technical solutions that meet customer requirements, while also scaling the organization's expertise through training and support. You will work to achieve revenue and pipeline goals, offering insights on go-to-market plans, and providing valuable feedback to product and engineering teams. Your contributions will be crucial in helping Stripe maintain its position as a leader in the financial infrastructure space.

What we offer

At Stripe, you will be part of a mission-driven team that is dedicated to increasing the GDP of the internet. We offer a collaborative work environment where your contributions will have a direct impact on our customers and the broader economy. You will have the opportunity to work with a diverse group of talented professionals who are passionate about technology and customer success. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.