Operations Manager • Mid-Level

Who you are

As an Assistant Coach (Assistant General Manager), you are a hands-on leader who inspires your team while driving operational excellence. You have a knack for mentoring team members to become future leaders and partner closely with the Head Coach to set goals and track performance. You utilize data-driven insights to navigate challenges and ensure exceptional guest experiences that build healthier communities through real food.

You excel in leading the team by partnering with the Head Coach on hiring, onboarding, and training while fostering a culture of trust and recognition. You anticipate operational needs and adjust deployment to support smooth operations. Your hands-on coaching style allows you to step in during peak times or staffing gaps, ensuring clear communication for consistent execution.

You uphold high standards for food safety, cleanliness, and equipment maintenance by inspecting food quality, checking temperatures, and ensuring compliance. You work closely with the Head Coach to promptly resolve facility, supply, and quality issues while ensuring team member safety and strong audit performance.

What you'll do

In this role, you will support the store as a leader, strategist, and mentor. You will inspire your team and drive operational excellence, ensuring that every guest has an exceptional experience. You will be responsible for mentoring team members, helping them grow into future leaders, and using data-driven insights to improve operations.

You will partner with the Head Coach to set clear goals and track performance metrics, adjusting strategies as necessary to meet operational demands. Your role will involve hands-on coaching, stepping in during busy periods to maintain service quality and team morale. You will also be responsible for maintaining high standards of food safety and cleanliness, conducting regular inspections, and ensuring compliance with health regulations.

What we offer

At sweetgreen, we believe in building healthier communities through real food. As part of our team, you will have the opportunity to make a meaningful impact on the lives of our guests and team members. We offer a supportive work environment where you can grow your leadership skills and contribute to a mission-driven company. Join us in creating a healthier future, one meal at a time.