Assistant Store Manager • Mid-Level

Who you are

You have a passion for delivering exceptional customer experiences and understand the importance of genuine connections in retail. Your ability to foster a positive service environment is complemented by your skills in team development and operational management. You thrive in a fast-paced retail setting and are committed to upholding the brand's values as a brand ambassador. You are detail-oriented, ensuring that every aspect of the customer experience, from product presentation to service quality, reflects the premium nature of the brand.

You possess strong leadership qualities, supporting the Store Manager in recruiting, hiring, and retaining top talent. You understand the significance of creating a succession strategy and fostering a culture of communication and teamwork. Your coaching and training abilities enable you to provide real-time feedback to team members, ensuring they are equipped to deliver outstanding service. You are adaptable and can implement processes that enhance the customer experience in an omni-channel business.

What you'll do

In this role, you will cultivate an environment that prioritizes genuine customer connection and extraordinary service. You will assist in managing store operations, ensuring that product flow is efficient and that the team is well-trained in delivering high-quality services. Your responsibilities will include facilitating a positive service environment and supporting the Store Manager in team development initiatives. You will also play a key role in implementing processes that enhance customer service and operational efficiency.

You will deliver world-class training to new team members, ensuring they are well-prepared to represent the brand and provide exceptional service. Your leadership will help maintain a seamless balance between operational, visual, and customer priorities, contributing to a profitable and customer-centric store environment. You will be responsible for providing feedback and coaching to team members, helping them grow in their roles and ensuring that the store meets its performance goals.

What we offer

At Tecovas, we value our employees and strive to create a supportive work environment. We encourage you to apply even if your experience doesn't match every requirement. Join us in delivering an incredible customer experience and be part of a team that is dedicated to excellence in retail.