Customer Support • Entry-Level

Who you are

You are a friendly and confident individual who embodies an inviting attitude, consistently delivering exceptional customer service. You thrive in a team environment and are eager to contribute to a positive retail and cafe experience. You understand the importance of creating a welcoming atmosphere for customers and are passionate about providing top-notch service. You are adaptable and open to learning new skills in a dynamic retail setting.

What you'll do

In this role, you will be part of Thuma's Retail and Cafe Teams, working at the SoHo location. Your responsibilities will include engaging with customers, taking orders, and ensuring a smooth and enjoyable experience for all visitors. You will collaborate with your team to maintain a clean and inviting space, and you will be trained in various aspects of retail and barista duties. This position is not for a specific job opening but rather an opportunity to express your interest in future roles.

What we offer

Thuma offers a supportive work environment where you can grow your skills and contribute to a vibrant team culture. You will have the chance to be part of a company that values customer experience and teamwork. As a member of the Retail and Cafe Teams, you will play a crucial role in shaping the customer journey and ensuring that every visitor leaves with a positive impression. We encourage you to apply even if your experience doesn't match every requirement, as we value enthusiasm and a willingness to learn.