About Tide
Empowering SMEs with tailored financial solutions
Key Highlights
- Over 1 million customers globally, 650,000 in the UK
- $410 million raised in funding to date
- Headquartered in the City of London, UK
- Offers a range of accountancy tools alongside business accounts
Tide is a fintech company headquartered in the City of London, UK, dedicated to providing tailored financial services for SMEs. With over 1 million customers globally and 650,000 in the UK, Tide offers a range of products including business accounts and accountancy tools. The company has raised $410...
🎁 Benefits
Tide offers a comprehensive benefits package including 25 days of paid holiday leave, flexible working arrangements, and a personal development budget...
🌟 Culture
Tide's culture is centered around addressing the needs of underserved small businesses, providing fast and affordable financial solutions. With a focu...
Overview
Tide is hiring a Product Analyst to conduct product analysis and optimization for their member onboarding journeys. You'll work with data to identify user pain points and propose solutions. This role requires a strong analytical mindset and experience in product analysis.
Job Description
Who you are
You have a strong analytical mindset and experience in product analysis, enabling you to conduct hypothesis-driven deep dives into existing product data. You understand how to identify user pain points and quantify the size of the problem, proposing actionable solutions that enhance user experience. Your ability to work collaboratively with cross-functional teams ensures that you can effectively communicate insights and recommendations.
You thrive in a data-driven environment, utilizing various analytical tools and methodologies to inform product decisions. Your experience in optimizing onboarding journeys for users demonstrates your commitment to improving customer satisfaction and engagement. You are detail-oriented and possess excellent problem-solving skills, allowing you to navigate complex data sets and derive meaningful insights.
What you'll do
As a Product Analyst at Tide, you will be responsible for conducting thorough product analysis and optimization. You will dive deep into existing product data to identify user pain points, quantify the size of these issues, and propose solutions that enhance the onboarding experience for members. Collaborating closely with the Member Accession Marketing team, you will work alongside product managers and other stakeholders to ensure that your insights are integrated into product development processes.
Your role will involve analyzing user behavior and feedback to inform product enhancements, ensuring that Tide's offerings align with the needs of SMEs. You will also be tasked with tracking key performance indicators and metrics to measure the success of implemented changes. By leveraging data, you will help drive strategic decisions that contribute to Tide's mission of transforming the small business banking market.
What we offer
At Tide, you will be part of a diverse and inclusive team that values collaboration and innovation. We offer a supportive work environment where your contributions are recognized and valued. You will have the opportunity to work with cutting-edge technology and be part of a company that is making a significant impact in the banking sector for SMEs. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering talent and providing growth opportunities.
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