
About Tide
Empowering SMEs with tailored financial solutions
Key Highlights
- Over 1 million customers globally, 650,000 in the UK
- $410 million raised in funding to date
- Headquartered in the City of London, UK
- Offers a range of accountancy tools alongside business accounts
Tide is a fintech company headquartered in the City of London, UK, dedicated to providing tailored financial services for SMEs. With over 1 million customers globally and 650,000 in the UK, Tide offers a range of products including business accounts and accountancy tools. The company has raised $410...
🎁 Benefits
Tide offers a comprehensive benefits package including 25 days of paid holiday leave, flexible working arrangements, and a personal development budget...
🌟 Culture
Tide's culture is centered around addressing the needs of underserved small businesses, providing fast and affordable financial solutions. With a focu...
Overview
Tide is hiring a Senior Operations Analyst to collect and organize data, build reports, and assist internal stakeholders with analysis. This role is based in Delhi NCR, India.
Job Description
Who you are
You have a strong analytical mindset and experience in operations analysis, particularly in KYC processes. Your ability to collect and organize data from various sources allows you to build insightful reports that drive decision-making. You are detail-oriented and have a knack for monitoring work volumes and analyzing trends to improve operational efficiency.
You thrive in collaborative environments, working closely with internal stakeholders to provide the necessary analysis and support. Your communication skills enable you to convey complex data insights clearly and effectively, ensuring that all team members are aligned and informed.
What you'll do
As a Senior Operations Analyst at Tide, you will be responsible for executing periodical reports for external stakeholders, including banks and other organizations. You will monitor inbound work volumes and analyze any discrepancies or trends that arise, providing actionable insights to improve processes. Your role will involve collaborating with various teams to ensure that data-driven decisions are made to enhance the overall efficiency of operations.
You will also assist in the development of new reporting tools and methodologies, ensuring that the data collected is relevant and useful for the organization. Your analytical skills will be crucial in identifying areas for improvement and implementing solutions that align with Tide's mission to support SMEs effectively.
What we offer
Tide offers a dynamic work environment where you can grow your skills and contribute to meaningful projects that impact small businesses. You will be part of a diverse team that values innovation and collaboration, with opportunities for professional development and career advancement. Join us in transforming the small business banking market and making a difference for our members.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Tide.
Similar Jobs You Might Like
Based on your interests and this role

Operations Analyst
Tide is seeking a Senior Operations Analyst to enhance operational efficiency within the Customer Support team. You'll analyze performance and provide insights to improve member satisfaction. This role requires strong analytical skills and experience in operational processes.

Operations Analyst
Tide is seeking a Senior Operations Analyst to support financial planning and performance analysis. You'll work cross-functionally with various teams and manage budgets and forecasts. This role requires strong analytical skills and experience in financial modeling.

Compliance Manager
MoonPay is hiring a KYB Operations Analyst to manage operational processes and drive continuous improvement in compliance. This role requires strong regulatory knowledge and operational rigor, with a focus on web3 and crypto.

Compliance Manager
Nubank is hiring a KYC Ops Analyst to ensure compliance with AML/CFT obligations and maintain high-quality customer data. This role requires expertise in PEP identification and sanctions screening processes.

Compliance Manager
MoonPay is hiring a KYC Operations Analyst to support compliance operations and financial crime prevention in the crypto space. This role requires attention to detail and a process-driven mindset.