Product Analyst • Senior

Who you are

You have a strong background in product analysis, ideally with experience in the fintech or banking sector. Your analytical skills are top-notch, allowing you to derive insights from complex data sets and translate them into actionable recommendations. You thrive in cross-functional teams, collaborating with product managers, designers, and engineers to enhance user experience. You are comfortable with data-driven decision-making and have a keen eye for detail, ensuring that every aspect of the member experience is optimized. You understand the importance of user feedback and are adept at using it to inform product development. You are passionate about helping small businesses succeed and are excited about the impact your work can have on their operations.

What you'll do

In this role, you will be responsible for analyzing user data to identify trends and opportunities for improvement within Tide's business management platform. You will work closely with product managers to define metrics that matter and track the success of new features. Your insights will guide the design and development process, ensuring that the team is focused on delivering value to our members. You will also conduct user research to gather feedback and understand pain points, which will inform future product iterations. Collaboration is key, as you will partner with designers and engineers to create a seamless user experience across both mobile and web platforms. You will play a crucial role in driving the continuous discovery and development model that Tide employs, ensuring that we remain agile and responsive to member needs.

What we offer

At Tide, we offer a dynamic work environment where innovation is encouraged. You will be part of a diverse team that values collaboration and creativity. We provide opportunities for professional growth and development, ensuring that you have the resources you need to succeed in your role. Our commitment to a fair and transparent recruitment process means that you can trust us to support you throughout your career journey. Join us in transforming the small business banking market and making a real difference for our members.