It Support • Senior

Who you are

You have extensive experience in data center operations and are skilled in troubleshooting hardware and software issues. Your ability to work collaboratively in a team environment is complemented by your strong problem-solving skills. You thrive in a fast-paced environment and are adaptable to changing priorities. You understand the importance of maintaining high availability and reliability in data center operations. Your technical expertise allows you to effectively manage and support various IT infrastructure components. You are committed to continuous learning and staying updated with the latest technologies in the field.

What you'll do

As a Senior Data Center Technician, you will be responsible for the installation, configuration, and maintenance of data center equipment. You will monitor system performance and troubleshoot issues to ensure optimal operation. Collaborating with cross-functional teams, you will assist in implementing new technologies and processes to enhance efficiency. You will also provide technical support to clients and internal teams, ensuring that all service level agreements are met. Your role will involve documenting procedures and maintaining accurate records of equipment and configurations. You will play a key role in driving initiatives that improve the overall performance and reliability of the data center.

What we offer

At Trace3, you will be part of a dynamic team that values innovation and collaboration. We offer competitive compensation and opportunities for professional growth. Our culture encourages creativity and empowers employees to take initiative. You will have access to ongoing training and development resources to enhance your skills. Join us in a supportive environment where you can make a significant impact on our clients and the technology landscape.