It Support • Entry-Level

Who you are

You are a proactive individual with a strong interest in technology and a desire to support users effectively. You have a foundational understanding of IT support principles and are eager to learn and grow in a dynamic environment. Your communication skills allow you to interact with team members and users clearly and effectively, ensuring that their technical issues are resolved promptly. You thrive in a collaborative setting and are motivated by the opportunity to make a real impact on the productivity of your colleagues.

Desirable

Experience in a customer-facing role or previous IT support experience would be beneficial, but not required. Familiarity with travel management systems or SaaS platforms is a plus, as is a willingness to adapt to new technologies and processes.

What you'll do

As a TechOps Specialist / IT Support Specialist at TravelPerk, you will be responsible for providing technical support to users, troubleshooting issues, and ensuring that all IT systems are functioning optimally. You will assist in the onboarding of new employees, helping them set up their workstations and familiarize themselves with the tools and systems used within the company. Your role will involve responding to support tickets, diagnosing problems, and providing solutions in a timely manner. You will also collaborate with other teams to improve IT processes and contribute to the overall efficiency of the organization.

What we offer

TravelPerk offers a vibrant work environment in Barcelona, where you will be part of a diverse team dedicated to transforming the travel and spend management industry. We provide opportunities for professional development and growth, ensuring that you have the resources and support needed to advance your career. Our company culture emphasizes collaboration, innovation, and a commitment to delivering exceptional service to our clients. Join us and be part of a mission-driven organization that values your contributions and encourages you to thrive.