About TripActions
Transforming business travel with technology and service
Key Highlights
- Over 4,000 enterprise customers including Lyft & Zoom
- $604 million raised from investors like Andreessen Horowitz
- Headquartered in Palo Alto, California
- AI-driven platform for real-time travel insights
TripActions is a travel management platform that combines technology and personalized service to streamline business travel. Serving over 4,000 customers including companies like Lyft and Zoom, TripActions raised $604 million in funding and is headquartered in Palo Alto, California. The company focu...
π Benefits
Employees enjoy competitive salaries, equity options, unlimited PTO, and a remote-friendly work policy. TripActions also offers a learning budget for ...
π Culture
TripActions fosters a culture of innovation and agility, emphasizing data-driven decision-making and a commitment to enhancing the travel experience f...
Customer Support β’ Entry-Level
TripActions β’ Lisbon - On-Site
Skills & Technologies
Overview
TripActions is seeking a Business Travel Consultant to provide exceptional travel support in Lisbon. You'll leverage your GDS expertise to enhance customer experiences and collaborate with internal teams. This role requires fluency in Italian, French, or German.
Job Description
Who you are
You are an expert Business Travel Consultant with a passion for delivering exceptional customer service. You are fluent in Italian, French, or German, and have a strong background in Global Distribution Systems (GDS). You thrive in a collaborative environment and are eager to support travelers in their journey. You possess excellent communication skills, allowing you to effectively resolve issues and provide valuable feedback to enhance travel experiences. You are excited about the opportunity to relocate to Lisbon and embrace a new adventure in a vibrant city.
Desirable
Experience in the travel industry is a plus, but your enthusiasm and willingness to learn are what truly matter. You are adaptable and open to new challenges, ready to contribute to a fast-growing team. A background in customer service or support roles will help you excel in this position.
What you'll do
As a Business Travel Consultant at TripActions, you will provide top-tier travel support via chat, calls, and emails. You will maintain up-to-date knowledge on suppliers, destinations, and systems to assist travelers effectively. Your role will involve quickly assessing customer needs and urgency, ensuring that you deliver timely and accurate solutions. You will take ownership of customer satisfaction by resolving issues and collaborating with internal teams to clear any obstacles for travelers. Your feedback will be invaluable in enhancing our customer-facing and internal platforms, directly impacting daily operations and traveler experiences.
What we offer
TripActions provides a comprehensive relocation support package, including a one-way flight to Lisbon, initial short-term accommodation support, and a sign-on bonus to assist with your first rent and moving expenses. You will receive expert guidance and full support with local paperwork, ensuring a smooth transition to your new home. Personalized settling-in guides will help you feel at home in Lisbon, allowing you to enjoy the incredible quality of life, historic culture, and beautiful coastline that Portugal has to offer. Join us in making travel seamless and empowering for our users.
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