
About TripActions
Transforming business travel with technology and service
Key Highlights
- Over 4,000 enterprise customers including Lyft & Zoom
- $604 million raised from investors like Andreessen Horowitz
- Headquartered in Palo Alto, California
- AI-driven platform for real-time travel insights
TripActions is a travel management platform that combines technology and personalized service to streamline business travel. Serving over 4,000 customers including companies like Lyft and Zoom, TripActions raised $604 million in funding and is headquartered in Palo Alto, California. The company focu...
🎁 Benefits
Employees enjoy competitive salaries, equity options, unlimited PTO, and a remote-friendly work policy. TripActions also offers a learning budget for ...
🌟 Culture
TripActions fosters a culture of innovation and agility, emphasizing data-driven decision-making and a commitment to enhancing the travel experience f...
Skills & Technologies
Overview
TripActions is hiring a Senior AI Operations Engineer to architect a platform for managing a fleet of specialized AI services. You'll work with AWS and SageMaker to optimize inference and ensure reliability. This position requires expertise in MLOps and machine learning.
Job Description
Who you are
You have a strong background in AI operations and MLOps, with experience managing complex systems that involve multiple language models. Your expertise in AWS and SageMaker allows you to optimize inference processes effectively, ensuring high performance and low latency. You understand the intricacies of building and maintaining a composable AI microservice architecture, and you are passionate about delivering reliable AI solutions.
You possess excellent problem-solving skills and a keen eye for detail, which enables you to build deterministic systems around probabilistic outputs. Your experience includes implementing automated evaluation and observability mechanisms to ensure the quality and reliability of AI services. You thrive in collaborative environments and are eager to work with cross-functional teams to drive innovation in AI applications.
What you'll do
As a Senior AI Operations Engineer, you will orchestrate a fleet of over 100 specialized AI services, ensuring that each service meets rigorous standards for quality and efficiency. You will design and implement SageMaker Multi-Model Endpoints to maximize hardware utilization while minimizing latency, contributing to the overall performance of the AI support engine. Your role will involve building deterministic shells around language model outputs, focusing on data-layer validation and serialization to enhance reliability.
You will also implement automated benchmarking and evaluation patterns to detect semantic drift and hallucinations across the AI fleet, proactively addressing issues before they impact users. Your work will be pivotal in standardizing workflows and ensuring that the AI services operate seamlessly together, ultimately enhancing the user experience in travel and expense management.
What we offer
At TripActions, we offer a competitive salary range of $116,100—$258,000 USD, reflecting your skills and experience. You will have the opportunity to work in a dynamic environment where innovation is encouraged, and your contributions will directly impact the company's success. We value collaboration and provide a supportive culture that fosters professional growth and development.
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