About Trustpilot
Empowering trust through authentic consumer reviews
Key Highlights
- Over 167 million reviews across 714,000+ websites
- Successful IPO in 2021, raising $179.2 million
- Headquartered in København with 501-1000 employees
- Partnership with Veriff for identity verification services
Trustpilot, headquartered in København, is a leading consumer review platform that has amassed over 167 million reviews across 714,000+ websites. The company went public in 2021 and has raised $179.2 million in funding, primarily from investors focused on B2B and B2C marketplaces. Trustpilot's servi...
🎁 Benefits
Trustpilot offers a comprehensive benefits package including a train travel scheme, 28 days of holiday (excluding bank holidays), maternity and patern...
🌟 Culture
Trustpilot fosters a culture centered around trust and transparency, actively combating fake reviews through partnerships like Veriff for identity ver...
Engineering Manager • Lead
Overview
Trustpilot is hiring an Engineering Manager to lead a team focused on improving support systems and self-service capabilities. You'll work collaboratively to enhance internal workflows and systems for the support and account management teams. This role requires strong leadership and problem-solving skills.
Job Description
Who you are
You have a proven track record in engineering management, with experience leading teams to deliver impactful solutions. You find satisfaction in solving complex problems that provide immense value to both customers and internal teams. You thrive in collaborative environments where everyone's opinion matters, and you are committed to fostering a culture of teamwork and innovation.
You possess strong communication skills and are adept at providing clear expectations and feedback to your team. You understand the importance of balancing delivery with sustainable engineering practices, ensuring that your team can scale effectively while managing risks. Your leadership style encourages growth and development, and you are passionate about mentoring engineers to reach their full potential.
What you'll do
As the Engineering Manager at Trustpilot, you will lead a team of around 6 engineers focused on enhancing self-service capabilities and improving internal workflows for support and account management teams. You will be responsible for setting clear expectations, conducting regular 1:1s, and providing constructive feedback to help your team grow. Your role will involve balancing the need for timely delivery with sustainable engineering practices, ensuring that your team can scale effectively while managing risks.
You will collaborate with various stakeholders across the organization to identify opportunities for improvement and drive initiatives that enhance the overall efficiency of support systems. Your leadership will be crucial in shaping the way your team works, fostering an environment where innovation and collaboration thrive. You will also play a key role in the recruitment and development of talent, ensuring that Trustpilot continues to build a skilled and motivated engineering team.
What we offer
At Trustpilot, we offer a dynamic work environment where you can make a significant impact. You will be part of a profitable, high-growth FTSE-250 company with a mission to become the universal symbol of trust. We value teamwork and collaboration, and we encourage you to bring your A-game every day. Join us and help shape the future of Trustpilot as we continue to grow and innovate.
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