About Trustpilot
Empowering trust through authentic consumer reviews
Key Highlights
- Over 167 million reviews across 714,000+ websites
- Successful IPO in 2021, raising $179.2 million
- Headquartered in Kรธbenhavn with 501-1000 employees
- Partnership with Veriff for identity verification services
Trustpilot, headquartered in Kรธbenhavn, is a leading consumer review platform that has amassed over 167 million reviews across 714,000+ websites. The company went public in 2021 and has raised $179.2 million in funding, primarily from investors focused on B2B and B2C marketplaces. Trustpilot's servi...
๐ Benefits
Trustpilot offers a comprehensive benefits package including a train travel scheme, 28 days of holiday (excluding bank holidays), maternity and patern...
๐ Culture
Trustpilot fosters a culture centered around trust and transparency, actively combating fake reviews through partnerships like Veriff for identity ver...
Analytics Manager โข Lead
Trustpilot โข London
Overview
Trustpilot is hiring a Data Analytics Manager to lead a team focused on Trust and B2C analytics. You'll manage a team of analysts to enhance user engagement and protect the integrity of the platform. This role requires strong leadership and analytical skills.
Job Description
Who you are
You have a strong background in data analytics and experience leading teams โ you've successfully managed analysts and driven impactful data-driven decisions in previous roles. Your ability to mentor and develop talent is a key strength, and you thrive in collaborative environments where you can bridge technical expertise with strategic business goals.
You understand the importance of consumer insights and have a passion for enhancing user experiences โ your analytical mindset allows you to dissect complex data sets and derive actionable insights that drive engagement. You are adept at communicating findings to stakeholders and translating data into strategic initiatives that align with business objectives.
What you'll do
As the Data Analytics Manager at Trustpilot, you will lead a focused team of analysts dedicated to two critical areas: Trust and B2C. In the Trust area, you will oversee efforts to protect the integrity of the platform by utilizing data to identify and mitigate risks associated with fake reviews. You will collaborate with technical teams to enhance detection systems and ensure Trustpilot remains a symbol of integrity.
In the B2C area, your focus will be on understanding the user journey from landing on the site to leaving a review. You will leverage behavioral insights to drive engagement and personalize experiences for millions of consumers. Your leadership will be pivotal in guiding your team to develop strategies that enhance user satisfaction and foster growth.
You will be responsible for managing, mentoring, and coaching a high-performing team of analysts, ensuring they have the resources and support needed to excel in their roles. Your strategic vision will help shape the analytics function at Trustpilot, making a significant impact on both the Trust and B2C initiatives.
What we offer
At Trustpilot, you will be part of a high-growth FTSE-250 company with a mission to create better experiences for everyone. We offer a collaborative work environment where your contributions will directly influence our platform's success. Join us in our journey to become the universal symbol of trust.
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