Analytics Manager • Lead

Who you are

You have a strong background in data analytics and experience leading teams — you've successfully managed analysts and understand the importance of data in driving business decisions. Your leadership style is collaborative, and you thrive in environments where you can mentor and develop talent.

You possess a deep understanding of consumer behavior and analytics methodologies — you know how to leverage data to enhance user experiences and drive engagement. Your analytical mindset allows you to identify trends and insights that can inform strategic decisions.

You are passionate about maintaining the integrity of online platforms — you understand the challenges of combating misinformation and are committed to using data to protect community trust. Your experience in B2C analytics equips you to understand user journeys and optimize engagement.

You are an effective communicator who can bridge the gap between technical teams and business stakeholders — you can articulate complex data insights in a way that is accessible and actionable for various audiences. Your ability to collaborate across departments ensures that analytics initiatives align with broader business goals.

What you'll do

As the Data Analytics Manager, you will lead a team of analysts focused on Trust and B2C initiatives — you will oversee the development of models and detection systems to identify fake reviews, ensuring the platform remains a trusted space for consumers. You will also drive consumer growth by analyzing user journeys and leveraging behavioral insights to enhance engagement.

You will be responsible for mentoring and developing your team — you will provide guidance and support to analysts at various levels, fostering a culture of continuous learning and improvement. Your leadership will be crucial in helping your team navigate complex data challenges and deliver impactful insights.

You will collaborate closely with cross-functional teams, including product and engineering — your role will involve translating data findings into actionable strategies that enhance user experiences and drive business outcomes. You will ensure that analytics efforts are aligned with the company's mission to create better experiences for everyone.

What we offer

Trustpilot offers a dynamic work environment where you can make a significant impact — you will be part of a high-growth company with a mission to become the universal symbol of trust. We value innovation and encourage you to bring your ideas to the table.

You will have opportunities for professional development and career growth — we support our employees in their career journeys and provide resources for skill enhancement. Join us in shaping the future of consumer trust and engagement.