Customer Success Manager • Mid-Level

Who you are

You have a strong background in customer success and partnership management, ideally within the healthcare or technology sectors. You are a problem solver who thrives in collaborative environments, and you are passionate about making a difference in healthcare through data. You understand the importance of building relationships and are skilled at facilitating communication between teams and partners. You are adaptable and enjoy working in a hybrid model, balancing remote work with in-person collaboration when necessary.

What you'll do

As the Partner Research & Success Manager, you will report to the Director of Partner Growth and focus on facilitating successful partnerships. You will work closely with researchers and clinicians to ensure they are empowered to utilize Truveta's data platform effectively. Your role will involve understanding partner needs, providing support, and driving engagement to help them achieve their goals. You will also collaborate with internal teams to optimize processes and enhance the overall partner experience.

What we offer

Truveta offers a mission-driven work environment where you can contribute to saving lives with data. You will be part of a talented and diverse team that values collaboration and innovation. The company provides flexibility in work arrangements, allowing you to work from anywhere while also encouraging in-person meetings at least once a year. You will have the opportunity to grow your career in a meaningful way while making a positive impact in the healthcare industry.