About Plusgrade
Maximizing travel revenue with innovative solutions
Key Highlights
- Serves 140+ travel companies including major airlines
- Founded in 2009, headquartered in Montreal, Canada
- Facilitated billions in ancillary revenue opportunities
- Team of 500+ employees worldwide
Plusgrade is a leader in ancillary revenue solutions for the travel industry, serving over 140 companies including major airlines and hotels. Founded in 2009 and headquartered in Montreal, Quebec, Plusgrade has facilitated billions in new revenue opportunities, enhancing travel experiences for milli...
🎁 Benefits
Employees enjoy competitive salaries, equity options, generous PTO, and a flexible remote work policy. Plusgrade also offers a learning budget to supp...
🌟 Culture
Plusgrade fosters a culture of innovation and collaboration, emphasizing data-driven decision-making and a commitment to enhancing customer experience...
Overview
Plusgrade is hiring a Partner Success Manager to manage a diverse portfolio of hotel partners and drive growth through tailored support. You'll focus on achieving business goals and increasing revenue per available room. This role requires strong commercial acumen and relationship management skills.
Job Description
Who you are
You have a proven track record in partner management, ideally within the hospitality or travel industry — you've successfully managed diverse portfolios and understand the nuances of working with both large international chains and smaller regional groups. Your commercial mindset drives you to seek out opportunities for account expansion and renewals, ensuring that every partner achieves their specific business goals.
You are results-driven and possess excellent communication skills — you can effectively articulate strategies and insights to partners, fostering strong relationships built on trust and collaboration. Your ability to analyze data and understand key performance indicators, such as TrevPAR, allows you to provide tailored support that meets the unique needs of each partner.
What you'll do
As the Partner Success Manager, you will report directly to the VP of Partner Success and take full commercial ownership of your assigned accounts. Your primary responsibility will be to manage a balanced portfolio of global and regional hotel chains, ensuring they achieve their desired outcomes while driving growth. You will develop a deep understanding of Plusgrade's products to effectively guide partners in maximizing their revenue potential.
You will work closely with partners to identify opportunities for account expansion and renewals, leveraging your expertise to provide tailored support that aligns with their business goals. Your role will involve regular communication with partners, providing insights and recommendations based on performance data to help them succeed in a competitive market.
What we offer
At Plusgrade, we foster a culture of collaboration and innovation, where every team member is encouraged to contribute ideas and drive change. You will be part of a dynamic team dedicated to transforming the travel experience for our partners and their customers. We offer competitive compensation and opportunities for professional growth within a rapidly evolving industry.
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