Network Engineer • Senior

Who you are

You have a strong background in network operations, with experience in monitoring and supporting complex telecommunications systems. Your expertise allows you to guide quality assurance activities and infrastructure testing, ensuring network stability and performance. You are skilled in leading investigations into network issues, conducting root cause analysis, and planning corrective actions. Your recommendations for improvements to network systems and operational processes are well-informed and impactful. You thrive in both local and remote environments, influencing enhancements across multiple systems. You are committed to raising the bar for operational excellence in network management.

What you'll do

In this role, you will provide advanced-level monitoring and operation of network systems, ensuring they meet the high standards expected by Ting Internet. You will lead quality assurance activities, conducting thorough infrastructure testing to guarantee network stability and performance. Your responsibilities will include investigating network issues, performing root cause analysis, and developing corrective action plans to address any identified problems. You will maintain and evolve recommendations for improvements to network systems, tools, and operational processes, ensuring that the network remains reliable and efficient. You will collaborate with cross-functional teams to implement best practices and drive continuous improvement initiatives. Your technical leadership will be crucial in guiding the team through complex operational challenges, and you will play a key role in shaping the future of Ting Internet's network operations.

What we offer

Tucows embraces a people-first philosophy, offering a flexible work environment that respects and trusts its employees. You will be part of a dynamic team that is dedicated to delivering future-proof internet services to communities across the United States. The company values the contributions of its employees and is committed to providing the resources and support needed for professional growth. You will have the opportunity to work on impactful projects that genuinely change lives, contributing to the success of Ting Internet and its mission to provide high-quality internet services. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every candidate.