Network Engineer • Mid-Level

Who you are

You have 3+ years of experience in network operations, demonstrating a solid understanding of telecommunications systems and infrastructure. Your proficiency with Cisco networking equipment and Linux environments allows you to effectively monitor and troubleshoot network issues. You are skilled in using tools like Wireshark for network analysis and have a keen eye for identifying root causes of problems. Your collaborative nature enables you to work closely with engineering and operations teams, contributing to continuous improvement efforts. You are committed to providing a high-quality experience for customers and understand the importance of network reliability in connecting communities.

Desirable

Experience with network monitoring tools and quality assurance processes is a plus. Familiarity with cloud networking concepts and practices can enhance your contributions to the team.

What you'll do

In your role as a Network Operations Engineer, you will monitor and support day-to-day network systems, ensuring they operate at peak performance. You will assist with the installation and maintenance of network infrastructure across both local and remote environments. Your responsibilities will include identifying network issues, investigating root causes, and implementing corrective and preventive actions. You will also contribute recommendations for improvements to network systems, tools, and processes, collaborating with your teammates to build influence through technical contributions and teamwork. Your role is crucial in maintaining the backbone of Ting Internet's services, directly impacting the quality of internet connectivity for communities.

What we offer

At Tucows, we embrace a people-first philosophy that prioritizes respect, trust, and flexibility. We offer a supportive work environment where your contributions genuinely change lives. You will have the opportunity to work remotely while being part of a dynamic team that values collaboration and innovation. We encourage you to apply even if your experience doesn't match every requirement, as we believe in fostering diverse teams that build better products. Join us in making a difference in how communities connect through reliable internet services.