Product Manager • Senior

Who you are

You have over 5 years of experience in product management, particularly in AI technologies, and have a proven track record of leading product strategies that drive customer engagement. Your background includes working closely with engineering and data science teams to develop innovative solutions that enhance user experiences. You are adept at defining product architecture and roadmaps, ensuring alignment with business goals and customer needs. You thrive in a remote-first environment and are committed to fostering a culture of inclusion and collaboration.

Desirable

Experience in developing AI-driven applications or platforms is a plus, as is familiarity with communication technologies. You have a strong understanding of the developer ecosystem and can translate complex technical concepts into actionable product strategies. Your ability to analyze market trends and customer feedback allows you to make data-driven decisions that enhance product offerings.

What you'll do

In this role, you will lead the product management efforts for Twilio's AI infrastructure, defining the strategic vision and ensuring that it aligns with the company's goals. You will collaborate with cross-functional teams, including engineering and data science, to develop and deliver innovative AI solutions that empower developers and enterprises. Your responsibilities will include defining product requirements, creating roadmaps, and prioritizing features based on customer feedback and market analysis. You will also be responsible for stakeholder management, ensuring that all parties are aligned and informed throughout the product development lifecycle.

You will conduct user research to understand customer needs and pain points, using this information to inform product decisions. Additionally, you will analyze key performance metrics to assess the success of product initiatives and iterate on strategies as needed. Your role will involve regular communication with internal teams and external partners to ensure that Twilio's AI offerings remain competitive and relevant in the market.

What we offer

Twilio provides a supportive remote work environment that values diversity and inclusion. You will have the opportunity to work with a talented team of professionals who are passionate about shaping the future of communications. We offer competitive compensation packages, including salary and benefits, and encourage continuous learning and professional development. Join us in making a global impact through innovative technology solutions.