Product Manager • Staff

Who you are

You have a strong background in product management, particularly in data-related initiatives, and you thrive in a remote-first environment. With experience in leading complex product areas, you are comfortable operating with high autonomy and influencing cross-functional teams. You understand the importance of building scalable and reliable data capabilities that serve both internal stakeholders and external customers. Your ability to communicate effectively with both technical and non-technical audiences sets you apart, allowing you to bridge gaps between data engineering, analytics, and business needs.

You are passionate about creating impactful solutions that enhance user experiences and drive business outcomes. You have a track record of managing product delivery, ensuring adoption, and maintaining long-term platform health. Your analytical mindset helps you make data-driven decisions, and you are always looking for ways to optimize processes and improve product offerings. You are committed to fostering a culture of collaboration and inclusion within your team, ensuring that diverse perspectives are valued and integrated into the product development process.

What you'll do

As the Staff Product Manager at Twilio, you will lead initiatives focused on Data Substrate, working closely with data engineering teams to build scalable and reliable data capabilities. You will set the direction for complex product areas, ensuring alignment with business goals and user needs. Your role will involve collaborating with various stakeholders, including engineers, analysts, and business leaders, to define product requirements and prioritize features that deliver value.

You will be accountable for the delivery of product outcomes, managing timelines, and ensuring that projects are completed on schedule. Your responsibilities will include monitoring product adoption and performance metrics, making adjustments as necessary to optimize user experiences. You will also play a key role in cost management, ensuring that resources are allocated effectively to support product initiatives.

In addition to leading product development, you will mentor and guide junior product managers, sharing your expertise and fostering their growth within the organization. You will participate in strategic planning sessions, contributing insights that shape the future direction of Twilio's data capabilities. Your ability to influence across teams will be crucial in driving alignment and ensuring that product goals are met.

What we offer

Twilio offers a remote-first work environment that prioritizes flexibility and work-life balance. You will be part of a vibrant team that values diversity and inclusion, with opportunities to connect with colleagues from around the world. The company is committed to your professional development, providing resources and support to help you grow in your career. Twilio also emphasizes the importance of a healthy work culture, encouraging open communication and collaboration among team members. As a Staff Product Manager, you will have the chance to make a significant impact on the company's product offerings and contribute to the future of communications technology.