
About Uber
Reimagining transportation for a better world
Key Highlights
- Public company (NYSE: UBER) since May 2019
- Completed over 1.5 billion trips globally
- Generated $4.8B in revenue from Uber Eats in 2020
- Raised $15.8 billion in funding
Uber Technologies, Inc. (NYSE: UBER) is a leading ride-hailing platform headquartered in Mission Bay, San Francisco, CA. Founded in 2009, Uber has transformed transportation services, completing over 1.5 billion trips globally. The company went public in May 2019 and has raised $15.8 billion in fund...
🎁 Benefits
Uber provides comprehensive healthcare, a robust employee stock purchase plan, generous paid vacation, and a four-week sabbatical after five years of ...
🌟 Culture
Uber fosters a culture of innovation and adaptability, continuously expanding its services beyond traditional ride-hailing. The company emphasizes wor...

Data Scientist • Mid-Level
Uber • San Francisco - Hybrid
Skills & Technologies
Overview
Uber is hiring a Data Scientist II to enhance the customer support experience through innovative self-service technology and AI agents. You'll work with Python, SQL, and machine learning to analyze data and drive business impact. This position requires a Master's or Bachelor's degree in a quantitative field.
Job Description
Who you are
You hold a Master's or Bachelor's degree in Math, Economics, Bioinformatics, Statistics, or another quantitative field — your educational background equips you with the analytical skills necessary to excel in data-driven environments. You have experience in machine learning and data analysis, allowing you to build models that improve customer experiences effectively.
You possess strong communication skills, enabling you to convey complex technical concepts to non-technical stakeholders — your ability to collaborate with cross-functional teams ensures that you can identify opportunities and drive impactful solutions. You thrive in ambiguous situations, maintaining focus and efficiency while navigating challenges.
What you'll do
As a Data Scientist II at Uber, you will build self-service technology, including AI agents leveraging GenAI, to enhance the customer support experience — your work will directly impact how customers interact with Uber's services. You will collaborate with various teams to design, implement, and analyze experiments, providing practical insights that align with business goals.
You will work closely with engineering teams to create data instrumentation and improve data quality — your technical expertise will help ensure that the data used for analysis is accurate and reliable. You will apply appropriate analytics, causal inference, and experimentation techniques to derive actionable insights for business partners.
What we offer
Uber fosters a culture of collaboration and innovation, providing you with the opportunity to work on cutting-edge technology that enhances customer experiences. You will be part of a team that values diversity and encourages you to apply even if your experience doesn't match every requirement. The role offers a hybrid work environment, allowing you to balance in-office and remote work effectively.
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