About Uber
Reimagining transportation for a better world
Key Highlights
- Public company (NYSE: UBER) since May 2019
- Completed over 1.5 billion trips globally
- Generated $4.8B in revenue from Uber Eats in 2020
- Raised $15.8 billion in funding
Uber Technologies, Inc. (NYSE: UBER) is a leading ride-hailing platform headquartered in Mission Bay, San Francisco, CA. Founded in 2009, Uber has transformed transportation services, completing over 1.5 billion trips globally. The company went public in May 2019 and has raised $15.8 billion in fund...
π Benefits
Uber provides comprehensive healthcare, a robust employee stock purchase plan, generous paid vacation, and a four-week sabbatical after five years of ...
π Culture
Uber fosters a culture of innovation and adaptability, continuously expanding its services beyond traditional ride-hailing. The company emphasizes wor...
Overview
Uber is hiring a Merchant Success Specialist Intern to support merchant onboarding and enhance their experience on the platform. You'll work closely with various teams to analyze data and improve merchant performance. This role is ideal for those looking to gain experience in customer success and operations.
Job Description
Who you are
You are a proactive individual with a strong desire to support merchants in their onboarding journey. You understand the importance of creating appealing offers and marketing campaigns that resonate with consumers. Your analytical mindset allows you to spot trends in data and suggest practical improvements to enhance the merchant experience. You communicate with clarity and empathy, ensuring that any confusion is transformed into actionable plans. You thrive in a collaborative environment, working cross-functionally with Sales, Operations, and Support teams to drive success.
What you'll do
As a Merchant Success Specialist Intern, you will play a crucial role in onboarding new merchants, ensuring their menus are optimized for consumer appeal. You will assist in building marketing and promotional campaigns that deliver strong returns on investment, ultimately boosting merchant turnover. Analyzing funnel data weekly will be part of your responsibilities, allowing you to identify trends and recommend efficiency-boosting changes. Your role will also involve clear communication with merchants and couriers, helping them navigate the platform effectively. Collaboration with various teams will be essential to resolve any issues that arise and maintain a smooth delivery ecosystem.
What we offer
At Uber, you will gain hands-on experience in a fast-paced environment, learning the intricacies of customer success and operations. You will have the opportunity to work alongside experienced professionals and contribute to meaningful projects that impact local commerce on a global scale. This internship will provide you with valuable insights into the workings of a three-sided marketplace and the chance to develop your skills in a supportive setting.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Uber.
Similar Jobs You Might Like
Based on your interests and this role
Sales Intern
Aircall is hiring a Sales Intern for the French market to provide insights into the sales process and customer relationship management. This role offers an excellent opportunity to develop consultative sales skills in a dynamic SaaS environment.
Brand Marketer
Airbnb is hiring a Brand Marketing Intern to support the French & BENELUX Marketing team in executing high-impact brand campaigns. You'll work with media agencies and creative teams to enhance Airbnb's presence in France. This position is ideal for those eager to gain real-world marketing experience.
Program Manager
Uber is hiring a Program Specialist IV for their Social Brand Reputation Team in Paris. You'll focus on managing social media interactions and protecting Uber's reputation. This role requires experience in customer care and crisis communications.
Account Manager
Uber is hiring a Senior Account Strategist for their Grocery and Retail division in Paris. You'll lead partnerships with strategic retailers, focusing on data-driven insights and operational excellence. This role requires strong sales strategy and client relationship management skills.
Customer Success Manager
Uber is hiring a Senior Customer Success Manager for Uber Direct in Paris to manage a portfolio of strategic partners and drive their growth. This role requires strong collaboration with cross-functional teams and operational excellence.