About Uber
Reimagining transportation for a better world
Key Highlights
- Public company (NYSE: UBER) since May 2019
- Completed over 1.5 billion trips globally
- Generated $4.8B in revenue from Uber Eats in 2020
- Raised $15.8 billion in funding
Uber Technologies, Inc. (NYSE: UBER) is a leading ride-hailing platform headquartered in Mission Bay, San Francisco, CA. Founded in 2009, Uber has transformed transportation services, completing over 1.5 billion trips globally. The company went public in May 2019 and has raised $15.8 billion in fund...
🎁 Benefits
Uber provides comprehensive healthcare, a robust employee stock purchase plan, generous paid vacation, and a four-week sabbatical after five years of ...
🌟 Culture
Uber fosters a culture of innovation and adaptability, continuously expanding its services beyond traditional ride-hailing. The company emphasizes wor...
Customer Success Coordinator • Mid-Level
Uber • Buenos Aires - On-Site
Overview
Uber is hiring a Customer Success Coordinator for Global Accounts to manage post-sales relationships with Enterprise restaurant partners. You'll focus on driving retention and growth through strategic partnerships. This role requires strong relationship-building and portfolio management skills.
Job Description
Who you are
You have a strong background in customer success or account management, ideally with experience in managing high-value accounts. Your ability to build and maintain relationships is exceptional, and you understand the importance of driving measurable outcomes for your partners. You possess strong commercial judgment and are comfortable working with data to inform your decisions. You thrive in fast-paced environments and can manage multiple stakeholders effectively.
You are a proactive problem solver who can identify upsell opportunities and recommend new product features that align with partner needs. Your communication skills are top-notch, allowing you to act as the voice of the customer internally, translating feedback into actionable insights. You have a deep understanding of the restaurant partner landscape and can navigate complex partner organizations with ease.
What you'll do
In this role, you will own post-sales partner management for a portfolio of Enterprise restaurant partners, focusing on building strong relationships that drive revenue growth and product adoption. You will work closely with partners to improve their performance on the Uber Eats platform, identifying growth opportunities and advocating for their needs within Uber. Your responsibilities will include designing and executing growth initiatives in collaboration with restaurant partners and cross-functional teams at Uber. You will also be responsible for ensuring that partners succeed on the platform, which is critical for retention and long-term success.
What we offer
At Uber, you will be part of a dynamic team that values collaboration and innovation. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will have the chance to work with a diverse group of talented individuals who are passionate about making a difference in the food delivery industry. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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