Operations Manager • Senior

Who you are

You have a strong background in operations management, with at least 5 years of experience in a similar role. Your analytical skills are top-notch, allowing you to run complex analyses and build root cause investigations based on high volumes of data. You are detail-oriented and can identify operational deficiencies while advocating for product improvements.

You thrive in collaborative environments, working closely with cross-functional teams including Tech, Legal, and Regional Operations. Your ability to communicate effectively ensures that you can advocate for the needs of consumers, merchants, and couriers while aligning with the company’s strategic goals.

What you'll do

As a Senior Operations Manager, you will be the driving force behind marketplace product launches and performance excellence. You will ensure that product performance aligns with business objectives, assessing tradeoffs and risks with sound data and long-term thinking. Your role will involve defining KPIs and implementing processes to monitor marketplace health and measure product performance.

You will act as the product champion for Marketplace products, advocating for features and improvements that achieve cost efficiencies while delivering high reliability and affordability for consumers. Your insights will guide decision-making and help shape the future of Uber's Groceries and Retail business.

What we offer

Uber provides a dynamic work environment where you can make a significant impact on the Global Marketplace team. You will have the opportunity to work on innovative projects that shape the future of retail and groceries. The company encourages a culture of collaboration and values the contributions of every team member. You will also benefit from flexible working arrangements, allowing you to balance your professional and personal life effectively.