Operations Manager • Mid-Level

Who you are

You have a strong background in operations management, with experience in identifying opportunities for performance improvement and driving strategic initiatives. You are skilled at collaborating with cross-functional teams, including Product, Engineering, and Customer Support, to achieve organizational goals. Your analytical mindset allows you to scope and recommend effective solutions to complex problems, ensuring that projects are delivered successfully.

You possess excellent communication skills, enabling you to articulate strategies and align stakeholders across various departments. You thrive in a fast-paced environment and are adept at managing multiple priorities while maintaining a focus on results. Your ability to think creatively and design innovative solutions sets you apart as a leader in your field.

What you'll do

In this role, you will proactively identify opportunities for performance improvement within your area of ownership, focusing on growing supply and demand, enhancing the merchant experience, and optimizing delivery operations. You will take ownership of projects from inception to execution, ensuring that outcomes align with Uber's strategic objectives. Your responsibilities will include designing and leading high-impact projects and experiments that drive growth and efficiency across the Marketplace vertical.

You will collaborate closely with various teams, including Product, Territory Operations, Finance, Marketing, and Customer Support, to execute key priorities and measure results. Your role will involve analyzing data to inform decision-making and continuously iterating on strategies to improve operational performance. You will also be responsible for fostering a culture of collaboration and innovation within the team, contributing to Uber's mission of revolutionizing instant delivery.

What we offer

Uber provides a dynamic work environment where you can make a significant impact on the company's operations. You will have the opportunity to work with talented professionals across various disciplines and contribute to projects that shape the future of delivery services. The company values collaboration and encourages employees to bring their unique perspectives to the table. Additionally, Uber offers competitive compensation and benefits, along with opportunities for professional growth and development.