Operations Manager • Senior

Who you are

You have a minimum of 4 years of experience in product, program management, operations, business consulting, finance, or a similar analytical role — you understand the intricacies of managing complex projects and can navigate the challenges that come with them. Your excellent communication skills enable you to engage effectively with both internal and external customers, ensuring that all stakeholders are aligned and informed throughout the product lifecycle.

You possess large-scale, global project management experience — you've successfully led initiatives that required collaboration across various functions and geographies. Your strategic alignment skills allow you to bring key partners together, fostering a collaborative environment that drives project success. You are adept at using data to inform and support critical decisions, ensuring that your strategies are backed by solid metrics.

What you'll do

In this role, you will develop an end-to-end product rollout plan for Japan, project-managing the implementation to ensure that all aspects are executed smoothly. You will design and lead communication strategies regarding merchant products for all stakeholders in Japan, ensuring that everyone is informed and engaged. Advising product teams on the feasibility of products for Japan throughout the product lifecycle will be a key responsibility, as you will need to provide insights that shape product development.

Collaboration is at the heart of this role; you will work closely with key partners such as legal, tax, and policy teams to prepare products for launch in Japan. Tracking core business metrics and adoption metrics related to the product will be essential, as you will need to identify key problem areas and geographies impacted by the product post-launch. Your ability to surface and advocate for key insights from the business will be crucial in advising product improvements and ensuring that the products meet the needs of merchants effectively.

What we offer

At Uber, you will be part of a dynamic team that is focused on driving merchant success on the Uber Eats platform. We offer a collaborative work environment where your contributions will directly impact the growth and success of our merchant operations in Japan. You will have the opportunity to work on innovative projects that shape the future of our platform, and we encourage you to apply even if your experience doesn't match every requirement. Join us in making a difference in the way merchants engage with our services.