About Uber
Reimagining transportation for a better world
Key Highlights
- Public company (NYSE: UBER) since May 2019
- Completed over 1.5 billion trips globally
- Generated $4.8B in revenue from Uber Eats in 2020
- Raised $15.8 billion in funding
Uber Technologies, Inc. (NYSE: UBER) is a leading ride-hailing platform headquartered in Mission Bay, San Francisco, CA. Founded in 2009, Uber has transformed transportation services, completing over 1.5 billion trips globally. The company went public in May 2019 and has raised $15.8 billion in fund...
🎁 Benefits
Uber provides comprehensive healthcare, a robust employee stock purchase plan, generous paid vacation, and a four-week sabbatical after five years of ...
🌟 Culture
Uber fosters a culture of innovation and adaptability, continuously expanding its services beyond traditional ride-hailing. The company emphasizes wor...
Program Manager • Mid-Level
Uber • Mexico City - On-Site
Overview
Uber is hiring a Program Manager for their Delivery Commercial Operations team to oversee and optimize Merchant Onboarding processes. You'll be responsible for designing efficient processes and driving continuous improvement initiatives. This role requires strong analytical and leadership skills.
Job Description
Who you are
You have a strong background in program management, with a focus on optimizing processes and driving operational excellence. Your analytical mindset allows you to identify opportunities for improvement and implement scalable solutions effectively. You excel in cross-functional collaboration, working closely with various teams to ensure alignment with organizational objectives. Your detail-oriented approach ensures that all processes are standardized and compliant with regulations. You possess strong leadership skills, enabling you to influence and drive process adoption across the organization. You are passionate about creating exceptional experiences for both commercial users and customers, always striving for efficiency and continuous improvement.
What you'll do
In this role, you will lead the design, analysis, and documentation of Merchant Onboarding processes, focusing on improving efficiency and standardizing procedures. You will ensure that all processes align with the strategic objectives of the Delivery team and support the long-term goals of the commercial organization. Your responsibilities will include identifying opportunities for enhancement, implementing best practices, and monitoring performance metrics to maintain operational excellence. You will collaborate closely with stakeholders from Commercial teams to drive process improvements and ensure a seamless onboarding experience for merchants. Your role will be pivotal in driving continuous improvement initiatives and leveraging industry best practices to optimize the onboarding lifecycle.
What we offer
At Uber, we offer a dynamic work environment where you can make a significant impact on our operations. You will have the opportunity to work with talented professionals who are dedicated to excellence and innovation. We provide competitive compensation and benefits, along with opportunities for professional growth and development. Join us in creating exceptional experiences for our users and merchants alike.
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