Merchant Operations • Mid-Level

Who you are

You have a strong understanding of payment solutions and are skilled in advising merchants on how to leverage these offerings effectively. Your experience in managing onboarding processes allows you to streamline operations and ensure a high-quality experience for all stakeholders involved. You thrive in collaborative environments, working closely with sales, compliance, and account management teams to achieve common goals. You possess excellent communication skills, enabling you to articulate complex concepts clearly to both technical and non-technical audiences. You are detail-oriented and have a knack for balancing compliance requirements with commercial opportunities, ensuring long-term success for complex deals. You are motivated by the challenge of tackling unique technical issues and are committed to delivering innovative solutions that help businesses succeed.

What you'll do

In this role, you will own the onboarding lifecycle from the commercial handover to operational readiness, ensuring that merchants are set up for success on the Adyen platform. You will design onboarding solutions that meet compliance standards while also maximizing commercial potential. Your responsibilities will include partnering with sales management and compliance teams to shape onboarding strategies for complex deals, as well as streamlining operational steps between commercial teams and onboarding to enhance the overall merchant experience. You will also be responsible for advising merchants on how to best utilize Adyen's product offerings, ensuring they are well-informed and equipped to leverage the platform effectively. Your role will be pivotal in guiding merchants through the early stages of their onboarding journey, making sure they have a consistent and high-quality experience throughout the process.

What we offer

Adyen fosters a culture of ambition and support, providing opportunities for personal and professional growth. You will be part of a team that values collaboration and innovation, working together to tackle unique challenges in the financial technology space. Adyen is committed to creating an inclusive environment where everyone can thrive, and we encourage you to apply even if your experience doesn't match every requirement. We offer competitive compensation and benefits, ensuring that our employees feel valued and supported in their careers.