Customer Operations • Entry-Level

Who you are

You have at least 2 years of experience in field visits or collection management, demonstrating your ability to engage with clients and gather necessary information effectively. You possess your own motorcycle or vehicle, which is essential for this role that requires 100% fieldwork. Your willingness to travel and reside within the coverage area shows your commitment to fulfilling the job requirements.

You are comfortable working independently in various environments, conducting interviews and assessments in the field. Your strong communication skills enable you to interact with diverse individuals, ensuring accurate data collection and reporting. You are detail-oriented, capable of preparing comprehensive reports based on your findings during field visits.

What you'll do

In this role, you will be responsible for conducting field verifications, which include interviews and reference checks to evaluate the environment of clients. You will prepare detailed reports based on your assessments, ensuring that all necessary information is documented accurately. Your role will involve traveling to various locations within the coverage area, requiring you to manage your time effectively to meet objectives.

You will also be expected to collaborate with other team members to ensure that all verification processes are followed according to company standards. Your ability to adapt to different situations and environments will be crucial as you navigate through various field conditions.

What we offer

Vana offers a competitive base salary of Q 4,500.00, along with a gasoline bonus and a performance bonus based on achieving objectives. You will have the opportunity to work in a dynamic environment where your contributions directly impact the company's success. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives.