Consultant • Mid-Level

Who you are

You have experience in integration solutions within the Life Sciences or Healthcare sectors, and you understand the importance of customer engagement and satisfaction. You are skilled in managing escalations and driving collaboration among various stakeholders. Your ability to communicate effectively with both technical and non-technical audiences sets you apart, ensuring that you can bridge the gap between Veeva and its customers. You thrive in a flexible work environment and are comfortable working remotely while maintaining a strong connection with your team and clients.

Desirable

Experience with SaaS solutions is a plus, as is familiarity with clinical research processes. You are proactive in your approach, always looking for ways to add value and improve integration processes. A background in project management or consulting can enhance your effectiveness in this role, allowing you to navigate complex customer needs with ease.

What you'll do

As a Consultant - Integration at Veeva Systems, you will be responsible for implementing integrations for SiteVault, a solution designed for clinical research sites. You will serve as the main point of contact between Veeva and key customer stakeholders, ensuring that integrations are designed and supported effectively. Your role will involve investigating and implementing new integrations, coordinating with customer stakeholders to understand their needs and challenges. You will drive collaboration across teams, manage escalations, and demonstrate the value of Veeva's solutions through proactive engagement. Your contributions will play a key part in ensuring customers' long-term success with Veeva's products.

What we offer

Veeva Systems is committed to creating a positive impact on its customers, employees, and communities. As a Work Anywhere company, we support your flexibility to work from home or in the office, allowing you to thrive in your ideal environment. You will be part of a mission-driven organization that values doing the right thing and prioritizes customer and employee success. Join us in transforming the life sciences industry and be part of a team that is dedicated to making a difference.