Sustaining Engineer • Senior

Who you are

You are a seasoned engineer with a strong background in software development, eager to tackle challenges in the life sciences sector. You thrive in a collaborative environment and are passionate about improving product performance and reliability. Your experience includes troubleshooting and resolving software issues, ensuring that products meet high standards of quality and efficiency. You understand the importance of customer success and are committed to delivering solutions that enhance user experience. You are adaptable and ready to work in a fast-paced, startup-like atmosphere within a stable organization. You value the mission of the company and are motivated by the impact your work has on bringing therapies to patients faster.

What you'll do

In this role, you will be responsible for identifying and fixing issues within the Vault CRM product, ensuring its optimal performance for life sciences companies. You will collaborate with cross-functional teams to understand customer needs and translate them into actionable improvements. Your work will involve analyzing system performance, debugging complex issues, and implementing solutions that enhance product reliability. You will also contribute to the continuous improvement of engineering processes and practices, helping to foster a culture of excellence within the team. As a Senior Sustaining Engineer, you will play a crucial role in maintaining the integrity of our software solutions and ensuring customer satisfaction.

What we offer

At Veeva Systems, we provide a flexible work environment that allows you to choose between working from home or in the office. We are committed to your professional growth and offer opportunities for continuous learning and development. Our company culture is built on core values that prioritize doing the right thing, customer success, and employee success. You will be part of a mission-driven organization that is making a positive impact in the life sciences industry. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.