Full Stack Engineer • Senior

Who you are

You have 5+ years of experience in full stack development, with a strong focus on building user-facing applications and internal systems. Your expertise in JavaScript, React, and Node.js allows you to create seamless experiences for users while ensuring robust backend functionality. You thrive in collaborative environments and enjoy tackling complex challenges that come with rapid growth in a dynamic marketplace.

You understand the importance of customer satisfaction and are driven to create solutions that enhance the customer experience. Your background includes working with customer support platforms, where you've developed features that address technical, purchasing, and logistics issues effectively. You are comfortable with automation and have experience designing intelligent systems that can handle high volumes of customer inquiries.

You are a proactive problem solver who enjoys leading projects and mentoring junior developers. You have a keen eye for detail and are committed to delivering high-quality code that meets the needs of both users and the business. You are adaptable and open to feedback, always looking for ways to improve your skills and the products you work on.

Desirable

Experience with cloud services such as AWS or Azure is a plus, as is familiarity with agile methodologies. You may also have knowledge of additional frameworks or languages that complement your full stack skill set, enhancing your ability to contribute to various projects.

What you'll do

As a Senior Full Stack Engineer at Whatnot, you will play a crucial role in building and scaling our Customer Support platform. You will collaborate closely with cross-functional teams to design and implement new features that improve the customer experience. Your work will involve developing user-facing applications that are intuitive and responsive, as well as enhancing the backend infrastructure to support these applications.

You will lead initiatives to automate customer support processes, ensuring that we can efficiently resolve thousands of customer issues per hour. This will involve designing intelligent systems that leverage data to provide timely and accurate responses to customer inquiries. You will also be responsible for maintaining high standards of code quality and performance, conducting code reviews, and providing mentorship to junior engineers.

In addition to your technical responsibilities, you will participate in strategic discussions about product direction and user needs. Your insights will help shape the future of our platform as we continue to innovate in the live shopping space. You will have the opportunity to work on a variety of projects, each with its own unique challenges and learning opportunities.

What we offer

At Whatnot, we believe in fostering a collaborative and inclusive work environment. You will have the chance to work with a talented team of engineers and contribute to a product that is redefining e-commerce. We offer competitive compensation and benefits, along with opportunities for professional growth and development.

You will enjoy a hybrid work model that allows for flexibility while still providing opportunities for in-person collaboration. Our company culture emphasizes innovation, creativity, and respect for diverse perspectives, ensuring that everyone feels valued and empowered to contribute.

Join us as we build the future of online marketplaces and help people turn their passions into businesses. We encourage you to apply even if your experience doesn't match every requirement — your unique skills and experiences could be just what we need to continue our growth journey.