About Wheely
Luxury ride-hailing with a focus on privacy
Key Highlights
- Founded in 2010, headquartered in London, UK
- Available in London, Moscow, Paris, and Dubai
- $43.1M raised in Series B funding
- Thousands of certified chauffeurs driving under the Wheely brand
Wheely is a privacy-first luxury ride-hailing platform founded in 2010, headquartered in Brackenbury Village, London. The company operates in major cities like Moscow, St. Petersburg, Paris, and Dubai, providing high-quality chauffeuring services with a rigorous driver certification process. With $4...
🎁 Benefits
Wheely offers a stock options plan, monthly credits for rides, generous training allowances, comprehensive healthcare benefits, and a daily lunch allo...
🌟 Culture
Wheely prioritizes quality and customer satisfaction by employing a strict driver certification process, ensuring a premium experience for clients. Th...
Overview
Wheely is hiring a Junior Product Manager to enhance customer service efficiency and personalization. You'll work with cross-functional teams to manage product roadmaps and implement AI-driven solutions. This role is ideal for recent STEM graduates with internship experience.
Job Description
Who you are
You are a recent graduate or final year student with a STEM degree from a top university, eager to kickstart your career in product management. You have completed an internship in a high-growth environment, giving you a foundational understanding of product development and customer service dynamics. You are passionate about improving customer experiences and have a keen interest in leveraging technology to drive efficiency.
You thrive in collaborative settings, working alongside engineers, designers, and analysts to bring product ideas to life. Your analytical mindset allows you to identify customer pain points and translate them into actionable product opportunities. You are adaptable and open to learning, ready to embrace the challenges of a fast-paced scale-up environment.
What you'll do
In this role, you will lead a cross-functional team focused on enhancing the customer service experience at Wheely. You will manage your team's roadmap, ensuring alignment with Wheely's mission to deliver exceptional service. Your responsibilities will include analyzing customer issues to identify product opportunities that reduce the need for customer service interactions. You will support the implementation of AI-driven automation to streamline communication between chauffeurs and customers.
You will also work on developing internal tools that enhance the speed and consistency of contact resolution, enabling customer service agents to provide a more personalized experience. Your role will involve collaborating closely with various stakeholders to ensure that product solutions meet the needs of both customers and the business. You will have the opportunity to contribute to the growth and success of Wheely as it expands across EMEA and the US.
What we offer
Wheely offers a dynamic work environment where you can grow your skills and make a meaningful impact. You will be part of a team that values innovation and collaboration, with opportunities for professional development. The role is based in West London, with flexible working hours and the option to work from home when needed. We provide a supportive culture that encourages you to take initiative and contribute to our mission of redefining premium transportation.
Interested in this role?
Apply now or save it for later. Get alerts for similar jobs at Wheely.
Similar Jobs You Might Like
Based on your interests and this role
Product Manager
AlphaSights is hiring an Associate Product Manager to drive product innovation and user satisfaction. You'll work closely with engineering and design teams to develop technology solutions. This role is ideal for motivated individuals looking to make an impact in a fast-growing industry.
Product Manager
Wheely is seeking a Junior Product Manager to enhance customer service efficiency and personalization. You'll lead a cross-functional team and manage product roadmaps. This role requires a STEM degree and relevant internship experience.
Product Manager
NETGEAR is hiring an Associate Product Manager to take ownership of key product areas and contribute to strategy and execution. You'll collaborate with cross-functional teams in San Jose, CA. This position is ideal for candidates with 1-3 years of experience in the technology sector.
Product Marketing Manager
AlphaSights is seeking an Associate Product Marketing Manager to own product marketing responsibilities for a technology domain. You'll collaborate with Product Managers and Analysts to drive user engagement and product success. This role requires proficiency in Excel, PowerPoint, and Google Suite, with SQL as a plus.
Product Manager
Samsara is hiring an Associate Product Manager to help bring their IoT technology to market. You'll work on new products and features that enhance customer experience. This role is ideal for those looking to start their career in product management.