Site Reliability Engineer

Who you are

You have a strong background in site reliability engineering and are excited to improve the reliability of complex systems. You enjoy digging into how things work and have experience with cloud infrastructure, particularly AWS. Your expertise in Docker and Kubernetes allows you to design scalable systems that can handle high traffic loads. You are comfortable working in a Linux environment and have a solid understanding of monitoring tools like Prometheus. You thrive in collaborative settings, working closely with engineers across disciplines to ensure production readiness and effective incident response.

You are proactive and take initiative, identifying reliability risks and driving improvements independently. Your problem-solving skills enable you to think through architectural trade-offs with reliability, simplicity, and maintainability in mind. You are passionate about uptime and performance, and you understand the importance of embedding reliability into everything you do. You are also open to mentoring others and sharing your knowledge with the team.

What you'll do

As a Site Reliability Engineer at WorkOS, you will be responsible for ensuring that our platform remains fast, reliable, and resilient at scale. You will build systems and practices that keep everything running smoothly, handling hundreds of millions of requests while minimizing downtime. Your role will involve collaborating closely with infrastructure and product engineering teams to embed reliability into our processes. You will lead incident response efforts and conduct postmortem reviews to continuously improve our service performance.

You will also work on designing scalable systems and improving observability across our platform. This includes implementing monitoring solutions and alerting mechanisms to proactively identify and address issues before they impact our customers. You will take part in capacity planning and performance tuning to ensure that our systems can handle growth effectively. Your contributions will directly impact the reliability of our services and the satisfaction of our customers.

What we offer

At WorkOS, we offer a fully distributed work environment with employees across North American time zones. We are well-funded and have a fast-growing customer base that includes rapidly growing SaaS companies. You will have the opportunity to work with cutting-edge technologies and make a lasting impact on our platform's reliability. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.